If you've ever seen The Sound of Music which debuted back in 1965 and love the music as much as I do, and the name VonTrapp means anything to you, I have good news!
I heard the great grandchildren of the famous Von Trapp family singers are performing at the Yankee Candle store in South Deerfield.
It's this weekend, Saturday, November 1 and Sunday, November 2. They're performing twice each day at 1:00 and 4:00pm.
The concert is free but arrive early if possible.
I saw them perform last year and it was standing room only!
There was a woman in front of me with a little girl about 5 years old and she was singing one of the songs from the movie. Hearing her sing with such joy brought the same joy to me. As a senior member of the customer loyalty team, I couldn't help but offer my seat to her. Taking care of our customers is what we do best!
I hope to see you there!
Until next time...
Wednesday, October 29, 2008
Tuesday, October 28, 2008
Working for Yankee Candle Customer Loyalty Team
Ever wonder what makes us such wonderful people?
It is all of our special guests! When we smile, our guests smile. When we laugh, our guests laugh.
Just the other day, we found 5 kudos floating through from completely satisfied and happy guests. We thrive on making our guests experience such a welcoming, cozy, at home feeling, even through the phone! If we sense that a guest is not happy, we are not happy.
For example, I got a call from a guest in Canada looking for our Scentstories® disks. She was very disappointed that she couldn't find them in her area. I sent her a catalog and explained all of the great fragrances. I told her my favorite story about the disks.
I had a coworker who owned one prior to us taking over the disks. She said the first time that she used our disks with our fragrances, her neighbor came running over asking her what she was baking since it smelled so yummy!
That is just a taste of stories that our guests hear when they talk with us.
It is all of our special guests! When we smile, our guests smile. When we laugh, our guests laugh.
Just the other day, we found 5 kudos floating through from completely satisfied and happy guests. We thrive on making our guests experience such a welcoming, cozy, at home feeling, even through the phone! If we sense that a guest is not happy, we are not happy.
For example, I got a call from a guest in Canada looking for our Scentstories® disks. She was very disappointed that she couldn't find them in her area. I sent her a catalog and explained all of the great fragrances. I told her my favorite story about the disks.
I had a coworker who owned one prior to us taking over the disks. She said the first time that she used our disks with our fragrances, her neighbor came running over asking her what she was baking since it smelled so yummy!
That is just a taste of stories that our guests hear when they talk with us.
Friday, October 24, 2008
Upcoming Sale Info!
Just in time for holiday shopping!
Beginning on Monday, October 27, we will offer our ever popular sale featuring our Tarts® and Samplers® at just $1.00 each!
This will be a great time to stock up on all your holiday favorites!
This offer cannot be combined with any other coupons, discounts or promotions. Not valid on previous purchases.
Beginning on Monday, October 27, we will offer our ever popular sale featuring our Tarts® and Samplers® at just $1.00 each!
This will be a great time to stock up on all your holiday favorites!
This offer cannot be combined with any other coupons, discounts or promotions. Not valid on previous purchases.
Tuesday, October 21, 2008
Best in the Valley !
According to one local newspaper, The Yankee Candle flagship store has been deemed the best tourist spot in the valley.
No surprise with the newly expanded candle emporium and the addition of Wax Works where you can create your own personalized jar candle. You can also sculpt your own hands in wax! Also, find your true fragrance destiny at our interactive Scent Perscentality.
After a fun day of shopping, treat yourself to a relaxing lunch or dinner at Chandler's Tavern Restaurant. Click http://tinyurl.com/5bhtrk to view their menu. Click here http://tinyurl.com/5epule to register to receive a free dessert coupon!
No surprise with the newly expanded candle emporium and the addition of Wax Works where you can create your own personalized jar candle. You can also sculpt your own hands in wax! Also, find your true fragrance destiny at our interactive Scent Perscentality.
After a fun day of shopping, treat yourself to a relaxing lunch or dinner at Chandler's Tavern Restaurant. Click http://tinyurl.com/5bhtrk to view their menu. Click here http://tinyurl.com/5epule to register to receive a free dessert coupon!
Tuesday, October 14, 2008
Yankee Candle® Scentstories® player for only $10!
The holidays will soon be upon us! Give the gift of fragrance with a Yankee Candle® Scentstories® player or fill additional rooms in your home with fragrance with this incredible offer – Just $10 for the Yankee Candle® Scentstories® player! Add a Yankee Candle® Scentstories® disc of Holiday Cheer™ including Red Apple Wreath and Sparkling Cinnamon or the Merry Christmas™ disc featuring Christmas Cookie™ and Home for the Holidays™ to round out your purchase. there is a festive fragrance for everyone!
Offer good through December 2, 2008
Shop online or catalog
Offer good through December 2, 2008
Shop online or catalog
Friday, October 10, 2008
Pink Power! Join the Fight Against Breast Cancer! Regrettably, breast cancer is the most common non-skin cancer and the second leading cause of cancer-related deaths in women. We want to change that with your help. For every specially labeled Mandarin Cranberry Yankee Candle 3-Pack Car Jar® air fresheners you buy, we will donate 10% of the net proceeds to the National Breast Cancer Foundation. Plus, you'll enjoy the wonderful Mandarin Cranberry fragrance which is bursting with the vibrant, fruity sensation of sweet, sunny oranges and crisp, tangy cranberries. So go pink and join Yankee Candle in the fight against breast cancer!
Our Causes
Pink Power! Join the Fight Against Breast Cancer! Regrettably, breast cancer is the most common non-skin cancer and the second leading cause of cancer-related deaths in women. We want to change that with your help. For every specially labeled Mandarin Cranberry Yankee Candle 3-Pack Car Jar® air fresheners you buy, we will donate 10% of the net proceeds to the National Breast Cancer Foundation. Plus, you'll enjoy the wonderful Mandarin Cranberry fragrance which is bursting with the vibrant, fruity sensation of sweet, sunny oranges and crisp, tangy cranberries. So go pink and join Yankee Candle in the fight against breast cancer!
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